Regarding the BTMX price volatility on March 30, BitMax.io is currently analyzing all the relevant transaction data. The result of data analysis will be published within 48 hours.
For those users with negative balance after forced liquidation, please submit the request with your account, transaction and balance information to https://bitmaxhelp.zendesk.com/hc/en-us/requests/new. There will be consistent review and investigation across all the information.
Thank you very much for the continued support.